Willow Tree Training and Professional Development

Privacy Policy

Last Updated: August 8, 2023

Thank you for choosing Willow Tree Training and Professional Development ("we," "us," "our," or "Company"). Your privacy is important to us, and we are committed to safeguarding your personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR). This Privacy Policy outlines how we collect, use, disclose, and manage your personal information.

1. Acceptance of Privacy Policy

By accessing our website or using our services, you confirm that you have agreed to the Terms of Service and read and understood this Privacy Policy and our Cookie Policy. And you agree to the collection and use of your personal information as described herein. If you do not agree with the terms of this policy, please do not use our services or provide us with your personal information.

2. Information We Collect

We may collect various types of personal information when you interact with our website or services, including but not limited to:

  • Contact Information: Name, email address, phone number, postal address.

  • Payment Information: Billing address, credit/debit card details, payment history.

  • Usage Information: Information about your interactions with our website, such as pages visited, time spent, and browsing behavior.

  • Communication Information: Any information you provide when contacting us, including emails, chats, or other correspondence.

  • Professional Information: Job title, organization, and other professional details.

  • Cookies and Tracking Technologies: We may use cookies and similar technologies to collect information about your browsing behavior and preferences.

3. How We Use Your Information

We may use your personal information for various purposes, including:

  • Providing and improving our services.

  • Processing transactions and sending transactional communications.

  • Responding to your inquiries and providing customer support.

  • Sending promotional and marketing communications (you can opt out at any time).

  • Conducting research and analysis to improve our services and offerings.

  • Complying with legal obligations.

4. Legal Basis for Processing

We will only collect and process your personal information when we have a legal basis to do so. This may include your consent, the need to fulfill a contract, compliance with legal obligations, protection of vital interests, or legitimate interests pursued by us.

5. Sharing Your Information

We may share your personal information with third parties for specific purposes, such as payment processing, customer support, and marketing. We will ensure that any third parties with whom we share your information are GDPR compliant and follow adequate security measures.

6. Your Rights

Where applicable law requires (and subject to any relevant exceptions under law), you may have the right to access, update, change or delete your personal information. You may contact us by email at information@willowtreetraining.com to submit an access, update, change or deletion request.

7. Security Measures

While no service is completely secure, we take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction.

8. Data Retention

The precise periods for which we keep your personal information vary depending on the nature of the information and why we need it. We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

9. International Data Transfers

Personal information that you submit through the Services may be transferred to countries other than where you live. Your personal information may be transferred to countries that do not have the same data protection laws as the country in which you initially provided the information. For example, data we store may be accessible to law enforcement and national security authorities under certain circumstances.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website, and the date of the latest revision will be indicated.

11. Contact Us

If you have any questions, concerns, or comments about this Privacy Policy or our privacy practices or if you would like to exercise your rights and choices regarding your personal information or this Privacy Policy, please contact us by email at information@willowtreetraining.com

By using our services or interacting with our website, you accept the terms outlined in this Privacy Policy.